CASSAN AETHERCORE LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website cassanaethercore.com (the “Website”), browse, register an account, place an order, or otherwise interact with us. We are committed to complying with applicable data protection laws, including the California Consumer Privacy Act (CCPA/CPRA), the EU General Data Protection Regulation (GDPR), and other relevant regulations.
Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not use our Website or services. This policy may be updated from time to time. We will post the revised version on the Website and notify you of material changes via email or a notice on the Website.
1. Information We Collect
We may collect the following categories of personal information:
- Information You Provide Voluntarily: Name, email address, shipping address, phone number, payment information (credit card number, billing address, etc.), order details, account registration information, and customer support communications.
- Information Collected Automatically: IP address, browser type, device information, access times, browsing behavior, cookies, and similar tracking technologies (e.g., page views, clicks).
- Information from Third Parties: Data received from payment processors (e.g., Stripe, PayPal), shipping partners, and analytics tools (e.g., Google Analytics).
We do not collect sensitive personal information (e.g., race, health data) unless you voluntarily provide it.
2. How We Use Your Information
We use your personal information primarily to:
- Process and fulfill your orders, including payment processing, shipping, and sending order confirmations/invoices.
- Manage your account, provide customer support, and send order updates.
- Improve our Website and services, conduct data analysis, and optimize products.
- Send marketing emails and promotional offers (you may unsubscribe at any time).
- Prevent fraud, ensure security, and comply with legal obligations.
- Personalize your shopping experience (e.g., product recommendations).
We process your information only when necessary, based on contract performance, legitimate interests, or your consent.
3. How We Share Your Information
We do not sell your personal information. We share it only in the following circumstances:
- Service Providers: With payment processors, shipping companies (e.g., UPS, FedEx), email service providers, website hosting services, and analytics tools for order fulfillment, shipping, and analysis.
- Legal Requirements: In response to court orders, law enforcement requests, or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction (we will ensure the recipient adheres to similar privacy protections).
We require all third-party service providers to implement reasonable security measures to protect your information.
4. Cookies and Tracking Technologies
We use cookies, pixel tags, and other tracking technologies to enhance user experience, analyze website traffic, and personalize advertising. You can manage or reject cookies through your browser settings, though this may affect certain Website functionalities.
We use tools such as Google Analytics to collect anonymized data. For more details, please refer to our Cookies Policy (if available as a separate page) or your browser’s privacy settings.
5. Your Rights
Depending on applicable law, you may have the following rights:
- Access, correct, or delete your personal information.
- Opt out of data sales (we do not sell data).
- Object to certain processing (e.g., marketing).
- Withdraw consent (without affecting the lawfulness of prior processing).
- Data portability (in certain cases).
- Lodge a complaint with a supervisory authority (e.g., California Privacy Protection Agency or EU data protection authority).
California Residents (CCPA/CPRA): You have the right to know what information we collect, request deletion, and opt out of sales (although we do not sell data). EU/UK/Switzerland Residents (GDPR): You have rights to access, rectification, erasure, restriction of processing, objection, and data portability.
To exercise your rights, please contact us at info@cassanaethercore.com or +1 (617) 682-0718. We will respond within 45 days (extendable if necessary) and may verify your identity.
We do not discriminate against you for exercising your rights.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected (e.g., to complete orders, process returns/warranties, or meet legal requirements). Marketing data is retained until you unsubscribe. After that, we securely delete or anonymize your data.
7. Data Security
We implement reasonable technical and organizational measures (such as encryption, firewalls, and access controls) to protect your information. However, no system is 100% secure. We will notify you of any data breach as required by law.
8. Children’s Privacy
Our Website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will delete it immediately. Please contact us if you believe we have collected such data.
9. International Data Transfers
We are based in the United States, and your information may be transferred to the U.S. or other countries where our service providers are located. We use Standard Contractual Clauses or other lawful mechanisms to ensure transfers comply with GDPR and similar requirements.
10. Third-Party Links
Our Website may contain links to third-party sites (e.g., social media, payment gateways). We are not responsible for their privacy practices. Please review their privacy policies.
11. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint, please contact:
CASSAN AETHERCORE LLC Address: 342 W Palmer St, Compton, CA 90220, USA Email: info@cassanaethercore.com Phone: +1 (617) 682-0718
We look forward to assisting you.
Thank you for trusting CASSAN AETHERCORE LLC. Your privacy matters to us!